Introducing ProComm: Learning the Visable and Invisable Skills
In collaboration with dedicated 9-1-1 agencies and leading educational institutions, ProComm emerges as a transformative training tool tailored for aspiring emergency communication professionals. Engineered to meet the unique needs of 9-1-1, ProComm bridges the gap between classroom theory and the high-stakes world of emergency response.
The difference with ProComm lies an uninterrupted local radio feed, providing real-time audio from police, fire, and EMS agencies. This immersive feature is complemented by an hour-long simulated active shooter scenario, allowing students to develop a keen radio ear and strong focus amidst pressure. By engaging in these realistic experiences, learners cultivate the critical skills necessary for effective call taking—even in the most challenging situations. Students are not just learning 9-1-1, they learn about themselves.
ProComm isn’t just about listening; it’s about comprehensive learning. With a robust Trainee Portfolio that includes audio recordings and call logs of all lab sessions, students can track their progress and refine their abilities. Trainers benefit too, with the ability to take real-time observation notes to provide immediate, constructive feedback.
Central to the training program are expertly crafted 911 scripted calls and best practices designed to replicate the realities of emergency communication. Educators are equipped with a wealth of 50 varied scripts covering police, fire, and EMS scenarios, with specific drills dedicated to multi-casualty incidents (MCIs) and active shooter situations. Students refine their multitasking prowess, learning to balance emergencies with clarity and composure.
One of the standout features of ProComm is its state-of-the-art visual setup, boasting 27” screens that enhance the learning experience. These screens aren’t just for show; they serve as valuable tools for entry-level learning, allowing students to engage interactively with their trainer.
ProComm is revolutionizing the way emergency responders are trained. By combining real-world scenarios, continuous feedback, and cutting-edge technology, we are not only readying students for their careers but inspiring confidence, resilience, and excellence in the face of critical challenges. Embrace the future of emergency service training with ProComm, where every simulated moment is a step towards real-world mastery.
